Terms of Service

a. Eligibility

• You must be at least 18 years old to use our services.
• By engaging with us, you confirm that you have the legal authority to enter into these terms on behalf of yourself or the organisation you represent.

b. User Account

• Some features may require you to create an account or share contact and event details with us.
• You are responsible for ensuring that any information you provide to us is accurate, complete, and kept up to date.
• You are responsible for maintaining the confidentiality of any login details shared with you and for all activities that occur under your account.

a. Prohibited Activities

You agree not to engage in any activity that could harm Guestversity Group, our partners, guests, or systems. Prohibited activities include, but are not limited to:

• Violating any applicable laws, regulations, or third-party rights.
• Attempting to gain unauthorised access to our systems, data, or networks.
• Uploading or transmitting malicious code, spam, or content intended to disrupt our operations.
• Using automated tools or scraping techniques to collect data from our website without written consent.

b. Content

• You are solely responsible for any content, instructions, or materials you submit or provide to us in connection with an event or service.
• We reserve the right, at our discretion, to refuse, remove, or adjust any content that we believe may be unlawful, harmful, or inconsistent with our brand or guest experience standards.

a. Data Collection

• We collect and process personal information in accordance with our Privacy Policy.
• By using our services, you consent to our collection and use of personal information as outlined in the Privacy Policy.

For full details on how we handle your data, please refer to our Privacy Policy.

a. Ownership

• All intellectual property rights in our brand, website, content, designs, event concepts, documentation, and materials are owned by or licensed to Guestversity Group.
• You may not copy, reproduce, distribute, or use our content, branding, or creative assets for any purpose without our prior written consent.

a. Disclaimer

Our services are provided using reasonable care and professional standards; however, except where prohibited by law, we provide our website and related information on an "as is" and "as available" basis and do not guarantee that every aspect of an event or service will be free from disruption beyond our reasonable control.

b. Indemnification

To the fullest extent permitted by law, you agree to indemnify and hold Guestversity Group and our team harmless from any claims, losses, or expenses (including reasonable legal fees) arising from your breach of these Terms of Service or misuse of our services.

a. Proposals & Pricing

• All proposals, quotations, and budgets shared by Guestversity Group are based on information available at the time and may be subject to change due to venue, vendor, or logistical requirements.
• Taxes, government levies, and third-party charges may apply in addition to our professional fees.

b. Deposits & Payments

• To confirm a booking, you may be required to pay a non-refundable booking amount or deposit as specified in your proposal or contract.
• Payment schedules, milestones, and accepted payment methods will be communicated in writing and form part of your service agreement.

c. Cancellations & Rescheduling

• Cancellation or rescheduling policies, including any applicable fees, will be outlined in your specific contract or confirmation letter.
• Third-party vendor or venue cancellation charges will be passed on to you as per their terms.

a. Termination by Guestversity Group

• We may suspend or terminate access to our services at any time if we reasonably believe that you have violated these Terms of Service or applicable laws.
• Termination may include the cancellation of current or future services, subject to the terms of your agreement and any applicable cancellation charges.

b. Termination by User

• You may request termination of services or your account by contacting our team using the details in the Contact Us section.
• Termination by you does not relieve you of any payment obligations already incurred prior to the effective date of termination.